- 21 Jan
Are You Getting Bad Service From Your Factoring Company?
Factoring service levels are generally very good, as evidenced by our research finding that 98% of businesses using invoice finance, that we surveyed were, said that they would recommend their provider. That leaves the 2% that are not prepared to recommend their existing provider, which includes those receiving a bad service, or poor quality service levels from their existing factoring company. We found that when companies move invoice finance companies, in almost 9% of cases it is to improve service quality levels.
This is particularly important with factoring facilities, as the finance company is providing a credit control service, in addition to funding. If the credit control isn't being well handled, you could see a slow down in customer payments, leading to cash flow constraints and higher charges from the factoring company, who may charge refactoring fees, when debts get old (not an incentive for them to achieve the fastest debt turn for you!).
Bad Factoring Service
The answer, if you are getting a bad factoring service, is to transfer your factoring arrangement to a company that will provide a better quality service, there are plenty of those around, providing you know which to choose.
Help Changing Factoring Companies
There is plenty of help available to help you change factoring companies. It may seem like a daunting prospect, and some companies that are getting a poor service put off moving because they don't want the hassle. However, the factoring companies that do provide a first class service have processes in place to help you move easily, it's in their interests to get you moved to their service, as simply as possible. The measures include hand holding services, payment of any termination fees (these may need to be negotiated if you are not getting the service you were expecting), trial periods and standardised processed to enable customers to move easily between providers.
In addition to improving service levels, you may be able to improve on the costs that you are paying for your facility. Again, there are providers that are keen to attract business from other factors, and they will often offer improved rates in order to win customers from their competitors.
If you are receiving a bad factoring service, there are likely to be improvements available from alternative providers, so it may be time to search the market and see what else is available.
- 19 Aug
What's Happening At Optimum Finance? We Spoke To Richard Pepler, CEO.
I recently had the opportunity to catch up with Richard Pepler, the CEO of Optimum Finance, to discuss developments within the invoice finance sector, and the record results that their business has achieved recently.CONTACT OPTIMUM FINANCEGlenn: What is the new technology that you have just launched at Optimum Finance? Richard: The biggest product innovation that we have recently developed is an...
- 16 Jul
Update About The WCP Administration
Working Capital Partners (now called WCP), the spot factoring and trade finance company, went into Administration back in May 2019, so I thought I would have a quick look at their site to see if there were any updates.As far as I can see, there is nothing changed on the site, and I have not heard any further rumours regarding a potential acquisition - let me know if you have.There are now some...
- 10 Jun
Are Working Capital Partners Factoring Clients Finding What They Need?
Following the Administration of Working Capital Partners (WCP), I am starting to wonder if some of the clients are struggling to find the type of replacement facilities that they need?For help call Sean on: 03330 113622.We have just been in contact with yet another previous WCP client, needing help finding a factoring facility to subsitute for what they had from WCP. This is in the light of...
- 04 Jun
Berkeley Trade Finance Has Launched.
Berkeley Trade Finance has launched, according to a report in Business Money 03/06/19. According to the article, they have already provided funding to "a number of clients".GET A BUSINESS FINANCE QUOTEBerkeley Trade Finance Limited (company registration number 11872190) was registered at Companies House on the 09/03/19 and apparently started trading in May 2019. Co-founders Steven Pleace and...
- 03 Jun
Populous World Joins The FundInvoice Funding Panel
Populous World, the blockchain based invoice finance company, have joined the FundInvoice panel of funders.You can now request funding support from Populous via our phone, or web based quote search service.CONTACT POPULOUSLast year, Populous reportedly completed the first blockchain based invoice financing transaction. There has been a lot of online comment regarding the possible applications of...
- 30 May
Working Capital Partners Existing Clients.
Working Capital Partners (WCP), the selective spot factoring and trade finance company, that went into Administration over. One WCP client told us that they were not aware of the insolvency until very recently.We reported on this blog 21/05/19 - Working Capital Partners Go Into Administration, but since then, we have been contacted by one of their existing clients. The client told us that they...
- 22 May
Optimum Finance Are Planning Further Expansion.
Optimum Finance, the Bristol based invoice finance company, have apparently achived some pretty impressive growth recently, with further expansion planned.REQUEST A CALL FROM OPTIMUM FINANCEA press release, just received from Optimum Finance, the specialist SME invoice finance and factoring company, states that first quarter 2019 results show growth of 15% in Q1 over Q4 2018, and 166% growth...
- 21 May
Working Capital Partners Go Into Administration
Working Capital Partners (WCP), the selective invoice finance and trade finance company, have gone into Administration. This appears to be as a result of a recent client fraud. Sad news about a long established firm, that first entered the market back in 2010.If you need alternative funding please contact Sean for help on: 03330 113622.Client fraud is one of the biggest challenges facing...
- 01 May
Cirrus 4Syte Have Rebranded
Cirrus 4Syte have rebranded their invoice financing, and business financing operations, with four distinct operational names as explained below.If you would like a business funding quote from them, please use the following contact request form:ARRANGE A CALL BACK FROM 4SYTEA range of invoice financing solutions are offered through 4Syte Funding, including full service factoring, selective...
- 18 Apr
Help If You Have Fallen Out With Your Bank
Relationships with lenders don't always run smoothly. Despite our research suggesting that 98% of users would recommend their invoice finance company, sometimes customers fall out with their provider.In some cases this is fueled by the customer having financial problems, turning to their funder, and not getting the response and support that they had hoped for.We had a case recently where a client...
- 16 Apr
A Testimonial From An Invoice Finance Company
We have many testimonials on our site from clients, but we also have some testimonials from the funders and invoice finance companies that we deal with.We were recently Finalists for an award from Business Moneyfacts (BMF), for the Best Invoice Finance Broker 2019.As part of that review process, BMF sought testimonials about us from both our clients and other parties that we deal with.One of...
- 08 Apr
Business Moneyfacts 2019 Awards For Best Invoice Finance Company And Best Service
The ceremony for the Business Moneyfacts Awards 2019 was held a few days ago. FundInvoice were delighted to be confirmed as "Finalists" in the category of "Invoice Finance Broker of the Year". To be one of just ten brokerage companies across the UK, to make the finals for a national award is a big achievement for a small business like ours.The other categories that always interest us are the...
- 01 Apr
Does Your Invoice Finance Company Still Want You?
Does your invoice finance provider still appreciate your business?You may think that sounds like a ridiculous question - surely the purpose of any invoice finance company is to gain clients and hold onto them, so they must appreciate each and every one? That is not always the case.These are previous articles about clients that are no longer wanted by their providers:Well we have just come across...
- 27 Mar
Help With Factoring Company Manage Aways
"Manage aways" are customers which factoring companies are seeking to move a to an alternative lender - normally because the funder thinks that their client's situation has changed, or that they have changed their own criteria. This may sound counterintuitive, that in the current environment any provider could wish to part company with any of its customers, but these situations do arise.HELP...
- 19 Mar
Ultimate Finance (UF) are independent alternative lenders offering a range of financing products to UK businesses. They have funded over £1 billion to date, since their incorporation on 20th November 2001 and retain over 200 members of staff.You can use our contact form to request a call back:REQUEST A CALL FROM ULTIMATE FINANCEUF have been backed by Tavistock Group, since September 2015, the...
- 13 Mar
Scottish Pacific Business Finance New Product For Australia
Readers of this blog will have seen my recent post about Scottish Pacific Business Finance deciding to pull out of the UK market. So I was quite surprised to receive an email yesterday from Scottish Pacific Business Finance heralding a new invoice finance product announcement - it said that they are now offering funding of up to 95% in as little as 24 hours.I called Scottish Pacific in the UK, to...
- 21 Feb
Scottish Pacific Business Finance Closes To New UK Clients
Following hotly on the trail of Sancus Finance Ltd, who's owners recently announced their intention to shut down the supply chain finance division, Scottish Pacific Business Finance have just added an announcement to their website explaining that they will be withdrawing from the UK market by April 2019:The announcement goes on to explain that staff will be working with clients, prospects and...
- 13 Feb
Ultimate Finance Appoints New CEO
Josh Levy has been appointed as CEO at Ultimate Finance Group (UFG), replacing Ron Robson, who has been CEO since 2015. The Ultimate Finance blog announced the appointment in a post dated 11/02/19 which confirms that Josh has, for the last year, worked alongside Ron Robson on the strategy for growing the business.A quick look at Josh's LinkedIn profile shows that he holds an MSc in Corporate...
- 06 Feb
Who Is The Best Invoice Finance Company?
Thinking about using invoice finance or factoring? An obvious place to start would be a google search, perhaps something like "best invoice finance company". Simple and likely to generate a simple answer? You may think so but the result is likely to be more misleading than helpful.Our latest count revealed that there are 100 separate organisations providing invoice finance in the UK. The honest...
- 28 Jan
Has Your Factoring Facility Been Reduced?
Worrying comment on one of my posts, about bad factoring service, from a colleague at one of our funding partners. They have apparently been approached by an advisor whose client has had their factoring facility reduced 25%, by the factoring company that the client is currently using.SEE WHO CAN OFFER IMPROVED TERMSIt may be a one off change to a single client's facility, however the comment...
- 24 Jan
Nucleus Commercial Finance Breaks GBP 1 Billion Lending Target
Nucleus Commercial Finance have broken through their lending target of £1 billion. A quick visit to their site (as at 23/01/19) showed total lending to have reached £1,011,652,237 - a huge growth curve since their inception in 2011.READ MORE ABOUT NUCLEUSBack in 2011 Nucleus launched with just 3 employees, growing to a global team of 125+ today, having 5 awards to their credit, and a portfolio...
- 22 Jan
Marketinvoice Secures GBP56M of Debt & Equity Funding
Marketinvoice, the invoice finance and business loan platform has reportedly secured a further £56 million in debt and equity funding. Reports in Business Money and Finextra suggest that the funding is going to be used to expand Marketinvoice's UK market presence and to launch further fintech-bank partnerships (following their recent fintech partnership with Barclays).MORE ABOUT...
- 08 Jan
App Based Invoice Finance - Investec Intelligent Cashflow
If you are looking for App based invoice finance, Investec Intelligent Cashflow could be the answer that you are seeking.CONTACT FORM FOR INVESTECInvestec Intelligent Cashflow, is provided by Investec Capital Solutions It is a high tech platform, and dedicated account management service, that allows users to access funding through invoice finance 24/7.This secure service is simple to set up,...
- 15 Nov
Telephone Debt Verification Removed From Take On Process
An interesting development from one of the invoice finance companies, who must remain anonymous for what will become obvious reasons.They have decided to remove the telephone debt verification procedure from their take on process, for new customers.Telephone debt verification is the process by which the invoice finance company will contact customers from the clients sales ledger, in order to...
- 08 Oct
Micro Company Finance
Micro companies (often defined as having less than 10 employees) are the smallest of ventures, often just starting up. I had a conversation with a new selective invoice finance company that are going to target just micro companies, with a maximum level of funds in use of just £30K.This is not a segment of the invoice finance market that is being addressed by most funders. If anything, we have...
- 28 Aug
Partnership Invoice Finance Joins UK Finance
Partnership Invoice Finance have recently joined UK Finance, the trade association for the finance and banking industry. Great news for customers as this means that members agree to abide by a code of conduct that provides peace of mind to customers of members.Partnership Invoice Finance are an independent invoice finance company that are focused on delivering a high quality, flexible personal...
- 23 Jul
How Financially Strong Is Your Invoice Finance Company
How financially strong is your invoice finance company?The recent appointment of Liquidators at Urica Ltd made me think about the relative strength of the financial position of different invoice finance companies.In the case of Urica, they had incurred significant historic losses, and had a negative net worth within the business, according to accounts filed prior to the failure. Therefore, they...