Privacy Policy
FundInvoice LLP ("we", "us", "our") is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use and protect personal information and the rights you have in relation to that information.
FundInvoice LLP is the data controller for the personal information covered by this policy.
Data controller: FundInvoice LLP
Registered office: 29 Gildredge Road, Eastbourne, East Sussex BN21 4RU
Telephone: 03330 113622
Information We May Collect
We may collect and process information including:
- Information that you provide when completing forms on our websites, requesting information, requesting a quotation or contacting us.
- Information contained in correspondence between you and us.
- Information required to understand your business finance requirements and obtain quotations or information from appropriate finance providers where you ask us to do so.
- Information about your use of our websites, including technical information such as IP address, browser type, device information and pages visited.
- Business contact information obtained from publicly available sources where we reasonably believe our services may be relevant to a business.
How We Use Your Information
We may use information held about you:
- To respond to enquiries and requests for information.
- To understand your business finance requirements.
- To obtain quotations, terms or other information from appropriate finance providers where you have asked us to assist you.
- To carry out our obligations arising from any agreement between you and us.
- To administer, maintain and improve our websites and services.
- To prevent fraud, misuse of our services and other unlawful activity.
- To comply with legal and regulatory obligations.
- To contact relevant businesses about our services where permitted by law.
Our Lawful Bases For Using Personal Information
Under UK data protection law, we must have a lawful basis for processing personal information. Depending on the circumstances, our lawful bases may include:
- Consent, where you have given us consent to use your information for a particular purpose.
- Contract, where processing is necessary in connection with a contract with you or steps taken at your request before entering into a contract.
- Legal obligation, where processing is necessary for us to comply with a legal obligation.
- Legitimate interests, where processing is necessary for our legitimate business interests or those of a third party and those interests are not overridden by your interests, rights and freedoms.
Our legitimate interests may include operating and improving our business, responding to business enquiries, protecting our business and systems, and marketing our services to businesses where we reasonably believe those services may be relevant.
Business-To-Business Marketing
We may identify and contact UK businesses that we reasonably believe may have an interest in our business finance services.
For this purpose, we may obtain business contact information from publicly available sources. These may include the business's own website, Companies House, professional or business directories, publicly available professional profiles, and other legitimate publicly accessible business sources.
Where the information identifies an individual, such as a named business contact or an individual business email address, we process that personal information on the basis of our legitimate interests in promoting our services to relevant businesses, where we consider that our interests are not overridden by the individual's interests, rights or freedoms.
We aim to make our business marketing relevant and proportionate. We do not use this basis to send unsolicited marketing emails to sole traders or other business types where consent is required by the Privacy and Electronic Communications Regulations (PECR), unless another lawful means of contacting them applies.
You have the right to object to the use of your personal information for direct marketing at any time.
If you receive a marketing email from us and do not wish to receive further marketing communications, simply reply to the email and ask us not to contact you again, or contact us using the details on this page. We will record your objection on our suppression list to help ensure that you are not contacted again for marketing purposes.
Where We Obtain Business Contact Information
In addition to information provided directly to us, we may obtain business contact information from publicly accessible sources. Wherever reasonably practicable, we record the source from which business contact information used for direct marketing was obtained.
If you would like to know where we obtained your business contact information, please contact us, and we will provide the information we hold about its source where available.
Disclosure Of Your Information
We may disclose information where appropriate:
- To finance providers or other relevant service providers where you have asked us to obtain information, quotations or terms on your behalf.
- To organisations that provide services to us where this is necessary for the operation of our business and appropriate data protection arrangements are in place.
- Where we are required to disclose information to comply with a legal or regulatory obligation.
- Where necessary to establish, exercise or defend legal rights or protect our business, customers or others.
We do not sell personal information to third parties.
How Long We Keep Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, regulatory, accounting and legitimate business requirements.
Retention periods may vary according to the type of information and our relationship with you. We periodically review information we hold and delete or anonymise information that is no longer reasonably required.
Where someone has asked us not to send them direct marketing, we may retain limited information on a suppression list. This enables us to respect that request and avoid contacting them again.
Security
We take appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or destruction.
However, transmission of information over the internet cannot be guaranteed to be completely secure. Information transmitted to us electronically is therefore sent at your own risk.
IP Addresses And Cookies
We may collect technical information about visitors to our websites, including IP address, browser type, device information and information about how our websites are used.
Our websites may use cookies and similar technologies to enable website functionality, understand how our websites are used and, where applicable, improve our services. You can control cookies through your browser settings and any cookie controls provided on our websites.
Your Data Protection Rights
Depending on the circumstances, UK data protection law gives you rights in relation to your personal information. These may include the right to:
- Ask for access to personal information we hold about you.
- Ask us to correct inaccurate or incomplete information.
- Ask us to erase personal information in certain circumstances.
- Ask us to restrict the processing of your information in certain circumstances.
- Object to processing based on legitimate interests.
- Object at any time to the use of your personal information for direct marketing.
- Ask for certain information to be transferred to you or another organisation where the right to data portability applies.
- Withdraw consent where we rely on consent as our lawful basis. Withdrawal does not affect processing that took place before consent was withdrawn.
Not all of these rights apply in every circumstance. If you wish to exercise any of your rights, please contact us using the details on this page.
Complaints
If you have concerns about how we use your personal information, please contact us first so that we have an opportunity to address them.
You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK regulator for data protection.
Information about making a complaint is available from the Information Commissioner's Office at www.ico.org.uk
Links To Other Websites
Our websites may contain links to websites operated by other organisations. Those websites have their own privacy policies and we are not responsible for their privacy practices. You should review their privacy information before providing personal information to them.
Changes To This Privacy Policy
We may update this privacy policy from time to time to reflect changes to our activities, legal requirements or data protection guidance. The current version will be published on this website.
Contact Us
Questions, requests or objections concerning personal information or this privacy policy can be made by telephone on 03330 113622 or through our contact page.
Last updated: September 2026.
